Privacy Policy
This Privacy Policy describes how we collect, use, store and protect personal information when you use Slotin services. We value your privacy and aim to be clear about the types of data we handle, why we need it and how you can manage your information. By using our site you accept the practices described here.
Types of data we collect
Personal data
When you create an account or contact us we may collect identifying information such as your name, email address, date of birth, mailing address and contact phone number. We may also collect government ID information if identity verification is required, and payment details needed to process deposits and withdrawals.
Technical data
We collect technical information about your device and connection, for example IP address, device type, browser, operating system and approximate location. This helps us deliver the service, maintain security and optimise the website for mobile and desktop.
Transactional and activity data
We record transactional details such as deposits, withdrawals, bets and wagers, game history, account balances and promotional activity. We also store account activity and support interactions to provide customer service and prevent fraud.
How we use information
We use the information we collect to operate and improve Slotin, including:
- Creating and managing your account and processing payments.
- Verifying identity and preventing fraud or unauthorised access.
- Providing customer support and handling inquiries.
- Complying with legal obligations and responding to lawful requests.
- Analysing usage patterns to improve site performance and features.
- Sending transactional messages and, where permitted, marketing communications. You can opt out of marketing at any time.
Data protection practices
We apply organisational and technical safeguards to protect personal data, including access controls, encryption of sensitive data in transit and at rest, monitoring and staff training. We limit access to personal information to employees and service providers who need it to perform their roles.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support authentication, measure site performance and deliver analytics. Third-party services may also place cookies for analytics and advertising. You can manage cookie settings through your browser or via our cookie controls where available.
User rights
You have rights over your personal information, including the right to access, correct or request deletion of data, as well as the right to object to or restrict certain processing and to request data portability where applicable. Exercise of these rights may require identity verification to protect your account.
Access, correction and deletion of data
You can update much of your account information by signing in and editing your profile. For other requests, contact our privacy team at [email protected]. We will review requests and respond in accordance with applicable privacy practices.
Information sharing and third parties
We may share information with service providers who assist with payments, identity checks, hosting, analytics and customer support. We may also disclose data when required by law or to protect our rights. In the event of a business transfer, personal information may be transferred as part of the transaction.
Privacy policy updates
We may update this Privacy Policy from time to time. Changes will be posted on our site and, where appropriate, we will notify you by email or within your account. Please review the policy periodically to stay informed about how we handle your information.